EMIS failed to meet certain service levels and reporting obligations with NHS Digital, CEO says

By The Newsroom
Published 18th Jan 2018, 09:39 BST
Updated 18th Jan 2018, 10:40 BST
Andy Thorburn of EMISAndy Thorburn of EMIS
Andy Thorburn of EMIS
Healthcare software developer Emis Group today said it failed to meet certain service levels and reporting obligations with NHS Digital.

In a statement, Leeds-based EMIS said: “The board of EMIS Group announces that, following a review of customer and product support processes led by the group’s new CEO, it has identified that there has been a failure to meet certain service levels and reporting obligations with NHS Digital, relating to the group’s EMIS web product for GPs in England.

“These findings have been fully disclosed to NHS Digital, having only very recently come to the board’s attention.

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